Category Archives: Auditing

How To Write A Nonconformance

Audit reporting requires a complete picture – to report the good as well as the bad – but in this post I want to concentrate on how we construct nonconformances. Continue reading

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ISO 9001:2015 External Issues

In this post I will explore what (external issues) actually means and offer some suggestions and examples of how an organisation might demonstrate conformance to this requirement, focussing in this post specifically on external issues. For more background information on the wider requirement and on internal issues, you might find some useful guidance in this earlier post. Continue reading

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Audit Report Writing

There are ways that we can express ourselves that can make people receptive to our findings, even the negative aspects of it, and there are ways that we can express ourselves that will encourage defensive behaviour. Too many auditors think that the only important items for the report are the problems. Continue reading

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The Benefits of Certification

The vast majority of certified companies seek certification because a major customer either requires it, or at least strongly favours suppliers that are certified. In other words it is a pre-selection criteria on more lucrative contracts. This applies most often in B2B supply chains Continue reading

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IRCA Auditor Transition Training: ISO 9001 & 14001:2015

Finally I am in a position to be able to offer something concrete with regard to what IRCA approved auditor transition training to ISO 9001:2015 and ISO 14001:2015 is likely to look.

The FDIS for the standards are anticipated to be released on 2nd July (14001) and 9th July (9001). The IRCA will be publishing criteria for transition training courses to approved providers (like Capable People) a few days later. Continue reading

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