Category Archives: ISO 9001:2015

ISO 9001:2015 Human Factors

Most people that know anything about management systems understand that human factors have to be accounted for. You can’t simply write a procedure or implement a control and then assume that it will be adhered to. People are not like that. People can be lazy, selfish, tired, distracted, hacked off … all of which can reduce the chance that a procedure, no matter how correct and communicated, may not be followed all of the time. Continue reading

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ISO 9001:2015 Revised Quality Management Principles

The principles of quality management can be considered “threads” of good business practice that should focus the application and intent of the ISO 9000 series. ISO 9000:2015 provides guidance on the way that these principles should be applied Continue reading

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ISO 9001:2015: Internal and External Issues

All management systems adopting the Annex SL format are required to identify and manage as appropriate, the management system’s internal and external issues. This will initially require an organisation to determine the scope of the management system, then to understand the processes within its scope, and then to further understand how they inter-relate both internally and externally. Continue reading

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ISO 9001:2015 Risks and Opportunities

I actually found it quite difficult to form a clear opinion about this new requirement when all we had to go off was academic discussion and argument, now we have the benefit of a few concrete worked examples to play with, my thoughts are becoming clear and … it could work. Continue reading

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ISO 9001:2015 Exclusions to Scope

I have had ISO 9001:2015 FDIS now for a couple of days, and I am busy trying to reconcile a few discussions I have seen about the FDIS, Annex SL and also what I would describe as a few myths. The subject of “exclusions” is something, at this present moment in time, I am ready to put on the latter pile. Continue reading

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