Tag Archives: ISO 9001

Why Understanding Your Internal & External Issues Is Important

Like many systems of this type, there is no formal structure for identifying internal and external issues, the associated risks and the necessary contingencies and back up plans. In this situation you often get the impression that the management team simply “know” what these things are and “naturally take them into account”. So why the need for anything more formal? Continue reading

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ISO 9001:2015 Human Factors

Most people that know anything about management systems understand that human factors have to be accounted for. You can’t simply write a procedure or implement a control and then assume that it will be adhered to. People are not like that. People can be lazy, selfish, tired, distracted, hacked off … all of which can reduce the chance that a procedure, no matter how correct and communicated, may not be followed all of the time. Continue reading

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The Benefits of Certification

The vast majority of certified companies seek certification because a major customer either requires it, or at least strongly favours suppliers that are certified. In other words it is a pre-selection criteria on more lucrative contracts. This applies most often in B2B supply chains Continue reading

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ISO 9001, ISO 14001 and ISO 45001 Transition Training Update

I feel the need to write this update because of the amount of interest, ignorance and willful misinformation circulating at the moment regarding ISO 9001:2015, ISO 14001:2015 and ISO 45001 lead auditor training and auditor transition training Continue reading

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Auditing: Teach a Man to Think ….

Lately the IRCA has made some attempt to add weight to the development of thought processes and abilities in their course criteria. That means less weighting on memorising facts and definitions, and more scenario based testing. I think maybe the old systems are at least partly to blame for the levels of unconscious incompetence that I see too regularly Continue reading

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