Tag Archives: public sector quality

Pressure for Change

Too many people jump straight into the “hows” of improvement before they understand the “why” and the “what’s in it for me”. Failure is a result. SURPRISE! Continue reading

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Initiative fatigue – is it unique to the public sector?

I worked in the public sector for a number of years in the 1980s and 1990s and, consequently, I know only too well what “initiative fatigue” is. It refers to the continual application of faddy-feeling campaigns that staff often feel … Continue reading

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