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Tag Archives: Quality Improvement
Is a General Approach to Quality Management Still Possible?
There may have been a time when life and markets were simpler and less complex, so at one point a general approach might have been more feasible, but I am starting to think those days are gone. Maybe long gone, and the sooner we realise that, the sooner we can stop looking for something that can never exist and point ourselves at a more practical revised approach. Continue reading
Posted in Quality Improvement
Tagged quality, Quality Improvement, quality management
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Intelligent Quality Management
Those of you who have followed my posts will no doubt realise I do not get my kicks out of any specific technique. I don’t really get involved in highly technical or clever debates. I do, however, spend a lot of time trying to understand how things work. There are a few simple dynamics thathave to be both accepted and understood. Continue reading
Quality – The Men-Tei Approach
A case study in quality management – Japanese noodle cafe style Continue reading
Quality Management Battlegrounds
For me the most efficient application of “quality management” relies on understanding where the battleground is. In a market where some things work and some don’t (or don’t work well, or don’t work for very long) the battleground is on product quality. When all things do work, where is the battleground? Continue reading
Quality Management for Grown Ups
What’s next for the quality profession? Well, not quality management for kids, for a start Continue reading