Tag Archives: quality management in government

Pressure for Change

Posted on February 24, 2013 by Shaun

Too many people jump straight into the “hows” of improvement before they understand the “why” and the “what’s in it for me”. Failure is a result. SURPRISE! Continue reading →

Posted in Quality Improvement | Tagged cipd, efficiency, efficiency savings, public sector quality, quality, quality in service provision, quality management, quality management in government | 2 Comments

Initiative fatigue – is it unique to the public sector?

Posted on March 16, 2010 by Shaun

I worked in the public sector for a number of years in the 1980s and 1990s and, consequently, I know only too well what “initiative fatigue” is. It refers to the continual application of faddy-feeling campaigns that staff often feel … Continue reading →