Tag Archives: quality

The Quality vs Price Dilemma

“The bitterness of poor quality remains long after the sweetness of low price is forgotten” Continue reading

Posted in Quality Improvement | Tagged , , | Leave a comment

Is a General Approach to Quality Management Still Possible?

There may have been a time when life and markets were simpler and less complex, so at one point a general approach might have been more feasible, but I am starting to think those days are gone. Maybe long gone, and the sooner we realise that, the sooner we can stop looking for something that can never exist and point ourselves at a more practical revised approach. Continue reading

Posted in Quality Improvement | Tagged , , | Leave a comment

Intelligent Quality Management

Those of you who have followed my posts will no doubt realise I do not get my kicks out of any specific technique. I don’t really get involved in highly technical or clever debates. I do, however, spend a lot of time trying to understand how things work. There are a few simple dynamics thathave to be both accepted and understood. Continue reading

Posted in Quality Improvement | Tagged , , , , | 2 Comments

Fail Fast Fail Cheap

It’s the 21st century people, and we need to get with the program. There are some new rules to learn. I heard an interesting debate on the radio the other day. Two academics were arguing about the impact that the information age has had on us and the way we do business. One said it has been bad and (you guessed it) the other argued the opposite Continue reading

Posted in Quality Improvement, Risk & Assurance | Tagged , , , , , | 3 Comments

Pressure for Change

Too many people jump straight into the “hows” of improvement before they understand the “why” and the “what’s in it for me”. Failure is a result. SURPRISE! Continue reading

Posted in Quality Improvement | Tagged , , , , , , , | 2 Comments