Tag Archives: W Edwards Deming

Deming on systems thinking

The review process for the ISO 9000 series continues, with the principles under scrutiny. I have to ask the question “how well is the systems approach actually understood?” Continue reading

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Deming on involvement of people

An exploration of how Deming considered the actions and behaviours of people within the context of system performance Continue reading

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Deming’s inconvenient truth

You can’t manage what can’t be measured? Is that right? Continue reading

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Management responsibility – A Deming’s eye view

There are echoes of Deming throughout ISO 9001, but we really need to invest the time and effort to understand the underpinning management philosophy before we dive in and run the risk of making a fool of ourselves through clumsy … Continue reading

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