Tag Archives: Quality Improvement

Quality Management & The Management of Quality

Posted on August 4, 2011 by Shaun

Quality Management and The Management of Quality. Are they the same thing? The quality profession may need to think twice about trying to extend the boundaries of “quality management” too far Continue reading →

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When is an efficiency saving not an efficiency saving?

Posted on April 9, 2010 by Shaun

When its a cut! What’s eating Shaun today? I’ll tell you what. It’s efficiency savings. Here’s an example of a political ding-dong where the major parties criticise each others’ projections for “efficiency savings”. The thing that is annoying me is … Continue reading →

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Initiative fatigue – is it unique to the public sector?

Posted on March 16, 2010 by Shaun

I worked in the public sector for a number of years in the 1980s and 1990s and, consequently, I know only too well what “initiative fatigue” is. It refers to the continual application of faddy-feeling campaigns that staff often feel … Continue reading →

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