Tag Archives: ISO 9001 audit

The application of ISO 9001 to service organisations

Posted on April 7, 2010 by Shaun

ISO 9001 is a generic, one size fits all standard. Designed to be equally applicable to a service organisation as to a manufacturing organisation. That’s the claim anyway, but it’s not quite right. Whilst it may be applicable to service … Continue reading →

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Quality risk

Posted on January 21, 2010 by Shaun

Does the principle of quality management have anything at all to do with the management of risk? Continue reading →

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ISO 9001 Internal Auditing

Posted on November 12, 2009 by Shaun

For something that is, in theory, relatively straightforward. The subject of what makes a good internal quality audit can certainly get some people all hot under the collar ISO 9001 requires organisations to “implement & maintain” an internal audit program, … Continue reading →

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Auditing continual improvement – a “how to” guide

Posted on May 13, 2008 by Shaun

The background Let’s put the requirement to “continually improve” in context. There is no requirement that everything can or should be improved all the time – that is just impractical. Conversely we can’t assume we have a capable continual improvement … Continue reading →

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