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Tag Archives: iso 9001:2015 organisational context
ISO 9001:2015 External Issues
In this post I will explore what (external issues) actually means and offer some suggestions and examples of how an organisation might demonstrate conformance to this requirement, focussing in this post specifically on external issues. For more background information on the wider requirement and on internal issues, you might find some useful guidance in this earlier post. Continue reading
ISO 9001:2015: A Word on “Written Procedures”
There was a time, years ago, when “controls” and “procedures” were tantamount the same thing. Documented procedures were BY FAR the most widely applied control, so asking for “the procedure” was a reasonable request. Those days are gone, and ISO 9001:2015 has tried to reflect that. It has tried to reflect the way organisations manage their affairs in the 21st Century and, unfortunately for the lazier auditor, this will involve “documented procedures” to a lesser and lesser extent. They do things differently Continue reading
ISO 9001:2015 Organisational Context
The word is that ISO 9001:2015 will make an attempt (by way of some front end guidance or a normative reference) to emphasise that the management system should take account of ORGANISATIONAL CONTEXT – but what does that mean? Well, … Continue reading