Tag Archives: ISO 9004

EFQM and ISO 9001 – A comparison of approaches

Posted on February 20, 2014 by Shaun

A comparison of the relative strengths and weaknesses of the efqm model and iso 9001 Continue reading →

Posted in Auditing, EFQM, ISO 9000 | Tagged , , , , , , , , , , , , | 25 Comments

ISO 9004:2009 – Is it any practical use?

Posted on May 15, 2013 by Shaun

After two years I examine the impact of ISO 9004:2009 on the user community Continue reading →

Posted in ISO 9000 | Tagged , , | 1 Comment

ISO 9004:2009 – A review

Posted on February 14, 2011 by Shaun

It’s here. A year after the publication of ISO 9001:2008, the companion document ISO 9004 has been updated. And whilst the most recent changes to ISO 9001 have been minimal and to all intents and purposes largely cosmetic, the changes … Continue reading →

Posted in Auditing, Certification schemes, ISO 9000 | Tagged , , , | 23 Comments