Tag Archives: tqm

Quality and efficiency

This article explains the term efficiency and describes exactly why it is part of every quality professionals remit Continue reading

Posted in ISO 9000, Quality Improvement | Tagged , , , , , | 16 Comments

Fail Fast Fail Cheap

It’s the 21st century people, and we need to get with the program. There are some new rules to learn. I heard an interesting debate on the radio the other day. Two academics were arguing about the impact that the information age has had on us and the way we do business. One said it has been bad and (you guessed it) the other argued the opposite Continue reading

Posted in Quality Improvement, Risk & Assurance | Tagged , , , , , | 3 Comments

Deming on intrinsic motivation

Now I won’t kid you. This is not an easy watch. Deming, for all his qualities, is clearly not a fabulous orator. In this short presentation he outlines some of his views on motivation in the workplace. He describes his … Continue reading

Posted in Deming, Quality Improvement | Tagged , , , | 2 Comments