Category Archives: Auditing

ISO 9001 Internal Auditing

For something that is, in theory, relatively straightforward. The subject of what makes a good internal quality audit can certainly get some people all hot under the collar ISO 9001 requires organisations to “implement & maintain” an internal audit program, … Continue reading

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Quality Policy and Quality Objectives

I feel compelled to write this post because the way some people interpret the ISO 9001 requirements frankly makes me weep. There is just the weird tendency where these requirements are concerned to get the priorities almost 100% wrong, to … Continue reading

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ISO 9001 and the process approach

The requirement that processes are identified, defined, understood and measured is (supposedly) a fundamental requirement of ISO 9001. But is it ever really examined? In this article we look at the intent of ISO 9001 and contrast that with how … Continue reading

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Auditing continual improvement – a “how to” guide

The background Let’s put the requirement to “continually improve” in context. There is no requirement that everything can or should be improved all the time – that is just impractical. Conversely we can’t assume we have a capable continual improvement … Continue reading

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ISO 9001 requirements – a short overview

  ISO 9001: Summary of contents ISO 9001 (and the other documents within the series) are subject to copyright. Consequently we can’t reproduce the standard in its entirety. To study the content in detail you will need to acquire a … Continue reading

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