Category Archives: ISO 9000

Quality and efficiency

Posted on April 12, 2014 by Shaun

This article explains the term efficiency and describes exactly why it is part of every quality professionals remit Continue reading →

Posted in ISO 9000, Quality Improvement | Tagged , , , , , | 16 Comments

Beginners’ guide to ISO 9001

Posted on April 5, 2014 by Shaun

A collection of links to some extremely useful posts concerning most things ISO 9001 Continue reading →

Posted in ISO 9000 | Tagged , , , , , , , , , | 2 Comments

The real benefits of ISO 9001 certification

Posted on March 5, 2014 by Shaun

ISO 9001, that part of the ISO 9000 series that defines the quality management system requirements, clearly means many things to many people. There are certainly people with a vested interest in promoting its virtues and (sometimes) overstating its merits in the process. There are also some very vociferous opponents, including some career critics who have made a good living from disparaging it. But let’s try to be objective and think things through clearly Continue reading →

Posted in Auditing, Certification schemes, ISO 9000, Quality Improvement | Tagged , , , | 10 Comments

EFQM and ISO 9001 – A comparison of approaches

Posted on February 20, 2014 by Shaun

A comparison of the relative strengths and weaknesses of the efqm model and iso 9001 Continue reading →

Posted in Auditing, EFQM, ISO 9000 | Tagged , , , , , , , , , , , , | 26 Comments

Definition of Risk

Posted on August 9, 2013 by Shaun

Why does ISO 9001:2015 define risk as the effect of uncertainty? Here are my reasons for saying it is just plain wrong Continue reading →

Posted in ISO 9000, Risk & Assurance | Tagged , , , , , | 6 Comments