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Category Archives: ISO 9000
Review of ISO Standards
Debate is raging regarding the upcoming release of ISO 9001:2015, as the CD is available for scrutiny and comment. Whilst the CD may be messy, the debate is even messier and leaves me wondering whether anyone has a clear idea about what the intended outcome is. Continue reading
ISO 9001:2015 Organisational Context
The word is that ISO 9001:2015 will make an attempt (by way of some front end guidance or a normative reference) to emphasise that the management system should take account of ORGANISATIONAL CONTEXT – but what does that mean? Well, … Continue reading
ISO 9004:2009 – Is it any practical use?
After two years I examine the impact of ISO 9004:2009 on the user community Continue reading
Deming on systems thinking
The review process for the ISO 9000 series continues, with the principles under scrutiny. I have to ask the question “how well is the systems approach actually understood?” Continue reading
Deming on involvement of people
An exploration of how Deming considered the actions and behaviours of people within the context of system performance Continue reading
Posted in Deming, ISO 9000, Leadership & Management, Quality Improvement
Tagged Deming, Involvement of People, W Edwards Deming
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