Category Archives: ISO 9000

ISO 9001 in a small business

Posted on July 4, 2011 by Shaun

A post exploring the applicability of ISO 9001 to tiny businesses Continue reading →

Posted in ISO 9000 | Tagged , , , | 6 Comments

ISO 9004:2009 – A review

Posted on February 14, 2011 by Shaun

It’s here. A year after the publication of ISO 9001:2008, the companion document ISO 9004 has been updated. And whilst the most recent changes to ISO 9001 have been minimal and to all intents and purposes largely cosmetic, the changes … Continue reading →

Posted in Auditing, Certification schemes, ISO 9000 | Tagged , , , | 23 Comments

What a way to run a certification scheme

Posted on December 15, 2010 by Shaun

I have long been of the opinion that Certification Bodies should not be allowed to have a high influence on the review process where management system standards are concerned. Personally I don’t think they should be allowed a voice at … Continue reading →

Posted in Auditing, Certification schemes, ISO 9000, Quality Improvement | Tagged , , , | 5 Comments

Public Sector Quality Improvement

Posted on November 24, 2010 by Shaun

I was a Quality Manager in a large Government department for a while over a decade ago, so I have an interest whenever Governments start making noises about renewed efforts to drive out public sector inefficiency. I’ve heard it all … Continue reading →

Posted in ISO 9000, Quality Improvement | Tagged , , , | 2 Comments

Top management and the management system

Posted on August 5, 2010 by Shaun

By popular demand I have responded to requests to explain why I think section 5 of ISO 9001 is a total dog’s dinner and why ISO 14001 and OHSAS 18001 do “top management” quite a bit better Continue reading →

Posted in Deming, ISO 9000 | Tagged , , , , , , , , , | 2 Comments