Tag Archives: ISO 9004:2009

EFQM and ISO 9001 – A comparison of approaches

A comparison of the relative strengths and weaknesses of the efqm model and iso 9001 Continue reading

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ISO 9004:2009 – Is it any practical use?

After two years I examine the impact of ISO 9004:2009 on the user community Continue reading

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ISO 9004:2009 – A review

It’s here. A year after the publication of ISO 9001:2008, the companion document ISO 9004 has been updated. And whilst the most recent changes to ISO 9001 have been minimal and to all intents and purposes largely cosmetic, the changes … Continue reading

Posted in Auditing, Certification schemes, ISO 9000 | Tagged , , , | 23 Comments