Tag Archives: ISO 9000

Quality and efficiency

This article explains the term efficiency and describes exactly why it is part of every quality professionals remit Continue reading

Posted in ISO 9000, Quality Improvement | Tagged , , , , , | 16 Comments

Beginners’ guide to ISO 9001

A collection of links to some extremely useful posts concerning most things ISO 9001 Continue reading

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ISO 9001:2015 Organisational Context

The word is that ISO 9001:2015 will make an attempt (by way of some front end guidance or a normative reference) to emphasise that the management system should take account of ORGANISATIONAL CONTEXT – but what does that mean? Well, … Continue reading

Posted in Auditing, Certification schemes, ISO 9000 | Tagged , , , , , , | 2 Comments

Top management and the management system

By popular demand I have responded to requests to explain why I think section 5 of ISO 9001 is a total dog’s dinner and why ISO 14001 and OHSAS 18001 do “top management” quite a bit better Continue reading

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Top Ten Unacceptable Corrective Actions

  How many people really understand “root cause”? How many people really make a serious attempt to apply clause 8.5.2c of ISO 9001 in the correct spirit? How many auditors (presumably for a quiet life) are quite prepared to be … Continue reading

Posted in Auditing, ISO 9000 | Tagged , , , , , , | 2 Comments