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Tag Archives: ISO 9000
Quality and efficiency
This article explains the term efficiency and describes exactly why it is part of every quality professionals remit Continue reading
Posted in ISO 9000, Quality Improvement
Tagged effectiveness, efficiency, ISO 9000, ISO 9001, quality management, tqm
16 Comments
Beginners’ guide to ISO 9001
A collection of links to some extremely useful posts concerning most things ISO 9001 Continue reading
ISO 9001:2015 Organisational Context
The word is that ISO 9001:2015 will make an attempt (by way of some front end guidance or a normative reference) to emphasise that the management system should take account of ORGANISATIONAL CONTEXT – but what does that mean? Well, … Continue reading
Top management and the management system
By popular demand I have responded to requests to explain why I think section 5 of ISO 9001 is a total dog’s dinner and why ISO 14001 and OHSAS 18001 do “top management” quite a bit better Continue reading
Top Ten Unacceptable Corrective Actions
How many people really understand “root cause”? How many people really make a serious attempt to apply clause 8.5.2c of ISO 9001 in the correct spirit? How many auditors (presumably for a quiet life) are quite prepared to be … Continue reading
Posted in Auditing, ISO 9000
Tagged corrective action, ISO 9000, ISO 9001, ISO 9001 audit, ISO 9001 auditing, ISO 9001:2008, root cause
2 Comments